Is everything in your name?
- Domain, hosting, accounts and code.
- Can you leave without the agency’s permission?
Code, domain and accounts in your name from day one. Leave whenever you want and take everything with you.
Is the price fixed, per phase?
- Ask for the price per phase, in writing.
- Ask what is in it and what is not.
- Ask what a later change costs.
A fixed price per phase. Extra work only with your written approval.
Who does the work?
- Ask who designs, builds and writes.
- Are they fixed people or changing freelancers?
- Who picks up the phone when it goes wrong?
One fixed point of contact, from the first conversation to launch.
Do you see the design before building?
- Ask for a test version at every step.
- Can you stop after the first design?
Don’t like the first design? Stop without further costs.
A test version you can view at every step.
What happens after launch?
- Ask about upkeep and what it costs.
- Can you cancel every month?
Subscriptions can be cancelled monthly after any stated minimum term.
Which promises are too good?
- Whoever promises a place in Google or AI promises what nobody can.
- More customers or revenue: no agency controls that.
- Ask for an example you can check.
What proof do you get?
We show only what we can show: studies, not invented clients.
- A review should have a name, role, company and date.
- Ask for a client you can speak to.